What is Cello?
Cello is the engine powering the referral program within the software product you’re using. Our product makes it easy to recommend and share the software products you love with others, all while earning rewards in the process. Cello serves as the intermediary through which you’ll receive your reward payments.
How are the rewards paid out?
Your rewards will be sent directly to your PayPal or Venmo account, making it convenient and hassle-free. You manage these connections within the referral widget.
How are signups attributed?
The attribution of signups is subject to a maximum cookie duration of 30 days. This means that the person you’ve referred must sign up using the product within 30 days for you to receive your rewards. If you encounter any issues with signup attribution, please don’t hesitate to reach out to the support team of the product you’re referring.
What if a user signs up for an annual contract?
When a user you’ve invited signs up for an annual subscription, rest assured that they are equally eligible for rewards. The annual reward will be distributed in 12 equal monthly payments. For more detailed information about annual contract rewards, you can click the ⓘ button inside the referral widget.
Are there any things I’m not allowed to do when promoting the product?
To ensure clarity and fairness, please review our terms of service for a comprehensive list of things you should avoid when promoting your referral code. One notable restriction is the use of paid advertising to promote your code. https://cello.so/terms-of-service/
I have a problem or a question related to referrals
If you encounter any problems or have questions regarding the referral program, we recommend getting in touch with the support team of the specific product you’re referring. They will be able to provide you with the most relevant assistance.
Are there any tax implications for the rewards I’ve earned
It’s essential to be aware of the tax laws specific to your country, as you may be required to declare the monetary rewards you earn as income.